Refund and Cancellation Policy
Last Updated: May 10, 2026
Thank You for purchasing products or services from Cardsells.com.
This Refund and Cancellation Policy outlines the rules and procedures regarding cancellations, refunds, disputes, and chargebacks related to purchases made through Our Service.
By purchasing from Cardsells.com, You agree to this Refund and Cancellation Policy.
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# Interpretation and Definitions
## Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
## Definitions
For the purposes of this Refund and Cancellation Policy:
- Company (“We”, “Us”, or “Our”) refers to Cardsells.com.
- Service refers to the website and services provided by Cardsells.com.
- User, You, or Your means the customer purchasing or using the Service.
- Digital Product refers to downloadable or electronically delivered products or services.
- Subscription refers to recurring billing services offered by the Company.
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# Refund Eligibility
Refunds may be issued only under the following circumstances:
- The purchased product or service was not delivered.
- A duplicate transaction occurred.
- The product or service is materially defective and cannot be reasonably fixed.
- Unauthorized or fraudulent charges are verified.
- Refunds are required by applicable law.
All refund requests are reviewed individually at the sole discretion of the Company.
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# Non-Refundable Items
The following items are generally non-refundable:
- Digital products already delivered or accessed
- Downloadable content
- Subscription fees already billed
- Completed services
- Promotional or discounted items
- Custom orders or personalized services
- Gift cards or prepaid balances
Once digital access has been granted, refunds may not be available.
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# Cancellation Policy
Users may cancel subscriptions at any time unless otherwise specified.
Cancellation will stop future billing cycles but does not automatically generate refunds for previous payments.
To cancel a subscription, Users must follow the cancellation instructions provided within the account dashboard or contact support.
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# Subscription Billing
Subscriptions may renew automatically unless canceled before the renewal date.
By subscribing, You authorize the Company to charge the payment method on file for recurring fees.
It is Your responsibility to ensure billing information remains accurate and up to date.
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# Chargebacks and Payment Disputes
Before initiating a chargeback with Your bank or payment provider, You agree to contact the Company to attempt to resolve the issue.
Fraudulent or abusive chargebacks may result in:
- Immediate account suspension
- Permanent account termination
- Restriction from future purchases
- Collection actions where permitted by law
The Company reserves the right to provide transaction records, login records, IP addresses, and proof of service delivery to payment processors or financial institutions during dispute investigations.
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# Refund Processing Time
Approved refunds are generally processed within 5–14 business days depending on Your payment provider or financial institution.
The Company is not responsible for delays caused by banks, card issuers, or payment processors.
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# Failed or Reversed Payments
If a payment is reversed, declined, or charged back after services or products have been delivered, the Company may suspend or terminate access until the balance is resolved.
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# Fraud Prevention
The Company reserves the right to refuse transactions, suspend accounts, or deny refunds if fraud, abuse, unauthorized activity, or policy violations are suspected.
Additional identity verification may be required before processing refunds.
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# Changes to This Refund and Cancellation Policy
We reserve the right to modify or update this Refund and Cancellation Policy at any time.
Changes become effective immediately upon posting on this page unless otherwise stated.
Continued use of the Service after changes are posted constitutes acceptance of the revised policy.
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# Contact Us
If You have any questions about this Refund and Cancellation Policy, You may contact Us:
Website: Cardsells.com
Email: support@cardsells.com
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